TU Group

I worked for TU Group as an in-house User Experience Director from 2005 to 2010. In that time I was responsible for the creation of all new web projects and the maintenance of all active web applications and web sites.

My duties included creative direction, concept development, visual design, branding, graphics production, usability testing, interaction design, coding (HTML, CSS and JavaScript) — all to ensure that users of TU Group properties were given the best possible user experience.

Easy-referral.com web application

Launched: 2009

A web application for insurance brokers to out-source travel insurance policies to Travel Underwriters.
Visit the Easy-referral.com site
Travel Underwriters corporate web site

Launched: 2009

A corporate web site for one of the largest third-party travel insurance providers in Canada.
Visit the Travel Underwriters site
TU Group corporate web site

Launched: 2006

The corporate web site for TU Group, the parent company for Travel Underwriters, OneWorld Assist, OneWorld Medicare and TravelGold Mexico.
Visit the TU Group site
Venture Desktop UI

Launched: In development

Venture is TU Group’s all-encompassing policy sales system, intended to manage all aspect of the company’s business, including: customers, distributors, products/plans, policies and claims. This is an early mock-up of how a policy would be created in a Desktop UI.
Venture Web UI

Launched: In development

This is a prototype screen depicted how a policy would be created in a Web UI.

Confidential information has been obscured.
Venture Referral UI

Launched: In development

This is a prototype screen depicted how a customer service representative would manage a referral that was created using the easy-referral.com web site.

Confidential information has been obscured.